![]() [Larger view] | The Wisdom of Crowds: Why the Many Are Smarter Than the Few and How Collective Wisdom Shapes Business, Economies, Societies and Nations
| ||||||||||||
| |
Average user rating: ![]() | |
A huge disappointment | |
| I had high expectations for this book because James Surowiecki's New Yorker column is usually so good. But THE WISDOM OF CROWDS is one of the most disappointing books I've read in years. (Indeed, I feel somewhat ripped off by having purchased it and devoted several hours to reading it.) The main problem with this book is that despite Surowiecki's often breathless tone, nothing he says is new. Every point he makes has been made many times before by many other writers. For instance, the key theme of his book is that groups can solve certain "cognition problems" better than individuals. No kidding. Ever hear the phrase "Two heads are better than one?" The thesis is so self-evident and widely-known that it comes with its own cliché! Yet Surowiecki devotes more than one-third of the book essentially to arguing that two people can solve a crossword puzzle faster than one person. Amazing, no? What's more, Surowiecki's central point about the power of "collective intelligence" has long been a staple of business education. If you've ever taken an organizational behavior class, you've done the exercise where groups of varying sizes are stuck on a desert island with a dozen supplies -- and then each group must devise a solution for escaping the island using those supplies. Inevitably, the larger the group, the better the solution -- because larger groups reflect the accumulated experience and expertise of more people. (In other words, five heads are even better than two.) Want another example of how threadbare this idea is? Google the phrase "none of us is as smart as all of us" - and you'll discover that Surowiecki's supposedly "counterintuitive" notion has been talked about in business circles since Bill Gates was in short pants. If that weren't bad enough, the rest of the book -- particularly Suriowiecki's discussion of "coordination," his second "stunning" insight--- is essentially a retread of arguments that have been made elsewhere for more than a decade. James Gleick made many of these points in CHAOS. Kevin Kelly said everything that Surowiecki says ten years ago in OUT OF CONTROL. Steven Johnson said it again four years ago in EMERGENCE. Howard Rheingold said lots of it last year in SMART MOBS. And Surowiecki's third argument -- that sometimes cooperation is preferable to competition -- is even older. Charles Darwin told us this in the 19th century! Indeed, there's an entire branch of evolutionary psychology devoted to studying cooperation. Just read Robert Wright's THE MORAL ANIMAL if you want a more thorough and engaging account of this point. If this book were an undergraduate term paper that summarized the self-evident and reviewed what others had already had said, I'd give it a B. But for book that costs 20 bucks from a writer who's obviously got some talent, I'd have to give THE WISDOM OF CROWDS an Incomplete. Please try again, James. But next time, try a lot harder. | |
Engaging | |
| Even after having read it, I'm still not sure what category I'd put THE WISDOM OF CROWDS in. It offers important insights into business, and helped me understand the way markets work. But it also has lots of fantastic and entertaining material about group psychology, and it's an interesting look at a host of questions about everyday life, ranging from the way crowds on a sidewalk move to traffic to the role of trust. The book's real strength is its ability to take a complex question -- when are people in groups smart, and when are they foolish? -- and make it accessible and engaging, even to those of us without much background in the field. Surowiecki has a light touch with his ideas, and for me the book flew by (with the exception of a few pages about the NFL, which I had a hard time with). I feel as if I see the world now in a different way. | |
Relevant and surprising | |
| Although the subtitle to THE WISDOM OF CROWDS is an awkward mouthful, it is at least accurate: the book does an exceptional job of illuminating a remarkably wide range of material from politics, everyday life, and the business world. Surowiecki's not offering a grand unified theory of everything, but in the course of investigating how and when groups and crowds are and are not intelligent, he takes you on an exhilarating ride. You can't go more than a couple of pages without coming across some interesting factual tidbit or clever anecdote. Just a short list of stuff Surowiecki writes about includes: crowds on city sidewalks, Navy men trying to find a lost submarine, the Nielsen ratings, Google, scientists trying to find the SARS virus, the stock market, game-show audiences, fashion stores, and the C.I.A. Thankfully, though, he understands that just stringing together stories isn't enough. Instead, he fits his examples into a strong argument that holds the book together. You can get a lot out of this book just by dipping into individual chapters, but reading it from beginning to end is a powerful experience. One of the things about the book that hasn't been much remarked on is the light it sheds on the flaws in the way the U.S. intelligence community -- and, I would argue, the Bush administration -- approaches the problem of forecasting the future and making good decisions. The book's main subject is the wisdom of crowds, but Surowiecki spends a lot of time on how groups go wrong, and his discussion of how groups make bad decisions seems to me completely relevant to our current problems. When Surowiecki delves into groupthink, into the pressure that's exerted on lower-level employees to conform, and the perils of too little diversity of opinion, he's making a broader point about what good decisions require. But in the process, he clarified for me just why the current administration did such a bad job of figuring out whether Iraq had weapons of mass destruction and of planning for the postwar period. I was surprised, but it turns out this book has a lot to say about the state we're in right now. |