Average user rating:  |
 Norton Firewall 2004 Causing More Stress Than Its Worth |
| After having such a great experience with Nortion Antivirus over the last several years, I just assumed that Norton would have a good firewall program too. I was wrong. First and most irritating, my computer became extremely slow on start up after installing the program (adding about 4 - 5 minutes!), despite having a new computer with more than enough drive space and RAM. I removed the program for awhile and regained normal start up speed. Second, the popup warnings are a mixed benefit. While it does block some obviously bad attempts to access my computer, I sometimes have to tell it 10 or 15 times within a few minutes to allow access from permissable sources even though I am clicking "always allow" access from this source. Third, the privacy blocker seems like a good idea (you enter in your private info that you do not want sent over the computer such as your home address, phone, etc), but I had to turn that feature off when I tried to make a purchase on-line DESPITE clicking "ALLOW" about 20 times. The warning window repeatedly popped up every time I clicked allow. The program just didn't get it. I keep checking the Norton website for patches, but to date there are none. Today I was so fed up with the slow start up that I removed the program again. So much for my $50.00... I say it's worth about $5.00 |
| Why did you do it - Norton? |
| Recently bought new computer preloaded with Personal Firewall 2003 - had problems accessing some website features but was able to fix following excellent advice from ATT. Received message from Symantec saying my version should be upgraded to 2004 version - BIG mistake - cannot access ANY website (including Symantec) with Firewall enabled - no matter what! - no advice available from Symantec website (unless I pay $29.95 per call) - very unprofessional< Symantec - expected much better from you. Hope I can uninstall. Star rating - minus two. |
| Very difficult to install |
Bad uninstalls of previous Norton products can cause this one to hang and not install. No customer support (they promise to email you in 3-5 days.....). No easy was to self-troubleshoot the problem (even though there are lots potential causes listed on the Customer Support web site).
I've used and recommended Norton products for ten years, and will now switch to another brand. This was obviously released before it was fully developed. |
![Norton Antivirus 2004 [Replaced by Norton AntiVirus 2005]](http://shop0nline.com/image/B0000C8XYI.S.jpg)
