The keys have a nice feel to them and for me the keyboard has lasted 2 years (your mileage may vary, I can't say I've been super tough on it either though). Not one key has problems.

They include a lot of nice shortcuts (using their function key combined with the right key you have shortcuts to word, excel, calendar, tasks, outlook, contacts, notebook, and you can even turn off the PDA (but not on).

The ability to power it up through a hookup for your power cord while using it is a very nice touch.

And the key layout is nice. As I said, it's like having a slightly smaller keyboard (but they keep the ratios the same). They give you a decent sized backspace key (I *hate* small backspace keys). The return button is a nice size. It has all the basic functions of a laptop keyboard (minus mouse) including the windows button (in my opinion more useful than on a PC just because how I use the handheld vs. the PC). It even has a number keypad (kinda, you have to get it in numlock mode and use the keys set out to be the number keypad). And it has arrows even (layed out properly). I think my biggest issue is I wish it had the function button on both sides of the keyboard. Actually, I think it would have been better if they put it on the other side rather than on the side they did. That would make it easier to use without moving my hands from proper typing position from the keyboard (all the keys serving as a double for the function key are on the same side as the key except the off button).

If they stop supporting the same hookup on newer ipaqs I hope they make a version of this keyboard to support the newer ipaqs. I'd rather use this keyboard than the other ones on the market. I didn't give it five stars cause I did consider some people may prefer having a true full size keyboard (I don't notice the difference but it's been mentioned and it has caused some people problems. Personally I'd prefer it to be slightly smaller and fit in my purse better like it does already :) ).