![]() [Larger view] | Norton SystemWorks 2005 [AntiVirus, Utilities, GoBack, Check IT]
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Average user rating: ![]() | |
Why I Stick With Norton... | |
| I've recently been reading a ton of complaints around the web about the Symantec Norton Antivirus and Internet Security Suite of software. The following little review has been written in response to those complaints:
One of the biggest complaints that I read about Norton Antivirus and Norton Internet Security is the cost. For me, however, the annual upgrade on Norton Products always ends up free--at least it has since the turn of the millenium. Inevitably if you wait long enough their rebates come out that make the upgrade to the new product absolutely cost free. This holds true even with their full suite which may retail at $70, but I've managed to get 5 copies for various computers I manage at a final cost to me of $0. Actually, with Amazon.com because I get a discount because of the A9 search engine, I think I've managed to earn a couple of bucks by installing Norton Internet Security. Next year, I'll use the rebates to do the same. With Internet Security, the concerns of many people who are against Norton and Symantec (especially firewall) with the exception of the resource hog issue (Symantec really needs to address this issue) are handled. Symantec needs to fix their technical service side of things by offering free help of at least some sort. They need to tone down the issues of resource hogging. But as lon as they offer me free upgrades every year and consistently maintain virus-free computers (6 years virus free on all on the computers I've managed: usually 5-7 at one time) I'll stick with Symantec. Nevertheless, despite these pitfalls, as long as I can keep upgrading for free and my systems remain virus-free, Norton is my source for internet security. http://www.hantla.com/blog/pivot/entry.php?id=10 | |
I'm disappointed. | |
| The interface is strictly Window 3.1. The technology doesn't appear to have been updated in the last few years. I'd suggest the iolo System Mechanic product instead. | |
With System Works your system may stop working altogether | |
| Symantec products simply have a lot of problems. Be prepared to have your system work slower, or simply stop working if you install any of them, and especially the more complex packages like NSW or Norton Internet Security. Morever, expect different Symantec programs or components of the same program not like one another very much (they probably know why!).
My experience with NSW is that I simply had to work a lot myself to find fixes for all the stupid issues that can emerge. The problems with this and other symantec products are so many and so complex that aparently they needed what is called a "knowledgebase" on their website. However, as knowledgeable as it might by it still does not know everything that might go wrong with this (and other) products. And as it may happen often not to find fixes for your particular problem, well the only way to talk to someone who might help is to pay no less than $30. In a word it is simply not worth it. THere are other products out there that work and companies that have much friendlier customer support policies. Symantec has still to ficure out that if they could not cope with people calling them to fix software problems it was not because their customer services were so valuable but because their product worthless. |