Average user rating:  |
Intuit Customer Support Lacking |
Received TurboTax Premier disc from Amazon. During installation, kept getting different installation errors. Intuit website posted SEVERAL options as work-arounds. Spent too much time trying to fix what ended up being a defective disc. On-line chat w/ Intuit rep was frustrating, at best. Intuit would not ship replacment disc direct since Amazon is not an "authorized" seller. Amazon shipped replacement disc (took too many days, Amazon).
Response on Intuit's website about TurboTax completely unacceptable. Defective product and not ready for market. Have used TT for 15 years - won't be using it next year.
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turbo tax premier 2004 |
| Bummed I couldn't find the home and business (guess their not making it anymore) This program wouldn't allow me to import information from previous years. I've always been able to transfer from last years Turbo tax home and business forms. I had to re-type everything manually. No prompt to do it and when I went to the pull down menu I couldn't prompt it to import data. Not user friendly, it used to be better. |
Don't bother... |
| I think this program was written by a 12 year old; the interface and style of the program are poorly done. Furthermore, this program installs spyware on you're computer, which causes the computer to crash when you switch between useres. |