This is absolutely crap product with horrible customer service from ultimate chopper.
I purchased this item from Amazon... after using the product for a while the plastic cover of the chopper-blade broke. Now, ultimate chopper gives lifetime guarantee on blade, so I called and placed an order for blade and paid some charge that applied. I was assured that I would receive the blade within 2-3 WEEKS as I was promised. When I called them back after about 8 weeks, they still hadn't shipped the product. Now wheneve I call them they give us some crappy excuse like their system is being upgraged, system is slow or they have run out of the blades. So till today (about 5 months since I first placed the order) I have not recived the blade.
|
